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Carlyna will always be here to help you solve all problems with purchase, tracking and after-sales. Actually all FAQs can be found in our Help Center, but you can also contact us here whenever you have a question.

Email: service@carlyna.com

Phone Number: +86-021-34631338

Online Chat: Leave a message via online chat, get reply in 24 hours.

Company: Shanghai Yijue International Trade Co., Ltd.

Company Address: No. 1 Huaji Road, Xuhui District Room 203, 4th Floor Shanghai, 200231 Shanghai, China ( For returning address, please contact us for details. Note: Any returned items without informing and contacting us in advance, no refund will be initiated. All losses will be afforded by customers.)

Thanks for your trust to Carlyna.