Returns

HOW TO START A RETURN

We want you to love the item you receive just as much as we love creating them. However, if for any reason your order doesn't work out as planned, we have a 14-day return window — no questions asked. Return instructions can be found at the end of this article.

Return Policy

Contact us via Email to start your return. you can contact us at service@carlyna.com.

Once we receive your request, we'll be in touch and provide return instructions and refund options - you'll need to reply with your preferred refund option.

You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us.

That's it! Once we receive your returned package, we'll take care of the rest and process your refund as soon as possible.